CANDLIX
Trading simulator · SupportWe're here to help
Back to your practice.
Need help with CANDLIX? Get in touch about technical issues, access, purchases, or an idea to improve your experience.
Contact support
Support contact: Adir Sne
Adirsne211@gmail.com
צריכים עזרה? אפשר לפנות אלינו גם בעברית בנושאי תקלות, גישה לאפליקציה ורכישות.
Report an issue
To help us investigate, include:
- Your iPhone model and iOS version
- The app version, if available
- What happened and the steps that led to it
- A screenshot, with personal details hidden
Please do not send passwords or payment-card details.
Purchases & access
If a purchase did not unlock access, or you cannot start a practice session, email us with a description of the problem and any error message.
Feedback & requests
Use the same support email for feature suggestions, account questions, or data-related requests.