CANDLIX
Trading simulator · Support
We're here to help

Back to your practice.

Need help with CANDLIX? Get in touch about technical issues, access, purchases, or an idea to improve your experience.

Contact support

Support contact: Adir Sne
Adirsne211@gmail.com

Email support ↗

צריכים עזרה? אפשר לפנות אלינו גם בעברית בנושאי תקלות, גישה לאפליקציה ורכישות.

Report an issue

To help us investigate, include:

  • Your iPhone model and iOS version
  • The app version, if available
  • What happened and the steps that led to it
  • A screenshot, with personal details hidden

Please do not send passwords or payment-card details.

Purchases & access

If a purchase did not unlock access, or you cannot start a practice session, email us with a description of the problem and any error message.

Feedback & requests

Use the same support email for feature suggestions, account questions, or data-related requests.